Engagement, Outreach, and Communication
Ensure effective engagement and communication between residents, community groups, and city staff to maintain Duarte’s legacy and identity as a community-oriented, inclusive, and welcoming city.
Engagement, Outreach, and Communication
Ensure effective engagement and communication between residents, community groups, and city staff to maintain Duarte’s legacy and identity as a community-oriented, inclusive, and welcoming city.
B1.1 Assess existing communications methods to explore options that expand how the City publicizes services, activities, and events to different audiences, including residents, community groups, and the public (e.g. city mobile website, updated website, social media).
B1.2 Continue to update the city website to ensure it is intuitive and accessible for the public.
B1.3 Collaborate with local businesses and community groups to share community information that increase awareness of different activities and services across the City.
B1.4 Foster established partnerships with community groups and organizations, identifying any additional relationships to cultivate (e.g. Duarte Unified School District, Rotary).
B1.5 Assess the structure of the Mayor’s Youth Council program to ensure ongoing outreach and engagement with Duarte’s youth community (e.g. research Pasadena Youth Ambassadors, Long Beach Youth Advisory Council).
B1.6 Continue sharing updates about community programming at the Library during City Council meetings and other public forums.
B1.7 Continue to foster relationship with Duarte Unified School District by maintaining annual joint meetings.
B1.8 Establish and promote a Citizens’ Academy that provides civic education to community members of all ages so they are involved with City governance and activities.
B1.9 Commit resources to develop and implement a branding strategy for the City’s image, highlighting successes, opportunities, and maximizing underutilized communication processes.
B2.1 Continue to create consistent and standardized messaging about the work of the city and share during quarterly all-staff meetings, management meetings, and internal Human Resources newsletters.
B2.2 Provide materials in multiple languages as needed.
B2.3 Partner with community groups to integrate relevant updates into collaborative communication channels (e.g. e-blast newsletters, social media round-up posts).
B2.4 Continue hosting periodic pop-up tabling booths at community events to provide updates about services, programs, and future events.